NHS Gateshead CCG - Together for health in Gateshead
-   Issue 1 - September 2014   -
   
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Dr. Mark DormanWelcome

Dr Mark Dornan
Clinical Chair, NHS Newcastle Gateshead Clinical Commissioning Group

 
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Welcome to the first edition of Together for Health in Gateshead, a new quarterly bulletin for the community of Gateshead.  Find out about up and coming events and other useful information. 

We're also going to keep you up-to-date and find out how you and local people can help improve local health services.  Our goal is to reach as many members of the Gateshead community as possible, so please share this bulletin or register to receive information directly to your inbox.

Gateshead Clinical Commissioning Group (CCG) is the health body responsible for planning and buying of local NHS care and services to meet the needs of the local community.

Find out more about the CCG at www.gatesheadccg.nhs.uk.

   
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Clinical commissioning groups in Newcastle and Gateshead authorised to merge  
Clinical commissioning groups in Newcastle and Gateshead authorised to merge
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The three clinical commissioning groups (CCGs) in the Newcastle and Gateshead Alliance are set to merge after receiving the go ahead from NHS England.

Following a rigorous process the three CCGs, which are made up of NHS Gateshead Clinical Commissioning Group (CCG), NHS Newcastle North and East CCG and NHS Newcastle West CCG, will become a single statutory body from April 1, 2015.

 
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The clinical commissioning groups are membership organisations of the 67 local GPs practices covering Newcastle and Gateshead. As part of the changes from the Health and Social Care Act (2012) they were established as three CCGs in April 2013 with responsibility for the planning and purchasing (the commissioning) of local NHS healthcare and health services for local people.

When the organisations came into being, the member practices of each of the three CCGs took the decision to come together to work as an alliance, in recognition of the very similar demographics of Newcastle and Gateshead and the patient flows between the two areas. Now that alliance will become a single formal statutory body in its own right.

Alliance chief officer, Mark Adams, said he felt a merged organisation would be better placed to face the challenges for the NHS in the future.

Mark said: “We needed to make sure that the three CCGs could continue to make the most of the advantages of working together and ensure that we are best placed to meet our operational challenges and deliver improvements in outcomes for patients as efficiently and effectively as possible – merging will help ensure we can do that.”

Mark continued: “We were very pleased indeed to receive feedback from the NHS England panel visit which highlighted that all three CCGs were performing well and that by moving to a new merged organisation we had an even greater potential to do more for public and patients.

“The panel also took the time to feedback about the passion of our people in particular singling out the strong clinical and managerial leadership and this is a testament to our people and their commitment to the NHS.”

Mark concluded: “We look forward to becoming a fully merged organisation and continuing to build upon the strong partnerships and relationships we have, to ensure we build the very best care and services for the people of Gateshead and Newcastle, creating local solutions for local communities.”

 
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We've published our first annual report  
We've published our first annual report
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You can read or download our first annual report from our website.  The report details the focus of our work in our first year, our financial performance, reports from our committees and a statement from out Accountable Officer, Mark Adams.

 
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Local people making a difference - Introducing Patient User Carer Public Involvement (PUCPI) member Brenda Wilson  
Local people making a difference - Introducing Patient User Carer Public Involvement (PUCPI) member Brenda Wilson
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Brenda had worked in the Health Service for 26 years. Maintaining an interest in health, she became a governor at the Queen Elizabeth Hospital Trust in January 2005 representing the interests of the people of Gateshead serving on a committee for patient patient/user engagement. 

After attending a Gateshead Health Local Engagement Board meeting in June 2009, Brenda decided to join the PUCPI group supporting patient, carer and public involvement in primary care.

As a member Brenda has been a representative on the Blaydon Primary Care Centre board and was then elected to represent PUCPI on the Trinity Square Primary Care Centre project board.

Brenda explains her experience; “I must say that we were not just a token presence but our opinions and comments were actively sought and acted upon where relevant and I gained an understanding of the amount of work which goes on behind the scenes to ensure an appropriate and dynamic service for the people of Gateshead.”

Brenda believes it is essential for patients and the public to be actively involved in identifying the local health needs in Gateshead and that this contribution will result in better health for all.

“That’s why I am still a member of PUCPI and would invite you to become involved too.”

 
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You said, we did - Gateshead Patients, Gateshead CCG and Eye Care Professionals Working Together to Improve Eye Care and Sight Loss Services  
You said, we did - Gateshead Patients, Gateshead CCG and Eye Care Professionals Working Together to Improve Eye Care and Sight Loss Services
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Over a hundred service users in Gateshead shared their valuable views and experiences about the eye care and sight loss services for Gateshead. 

We would like to thank all those who took part and told us what works well and what doesn’t work well.

Gateshead CCG is continuing to work with service users and partners from the Newcastle Eye Centre, Optometrists, Social Care, Public Health, Sight Service and GPs to make improvements.

Patient voice is central to this partnership approach and to make sure the views of patients continue to inform change. 

 
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You said…… Patients told us the signage at the Newcastle Centre wasn’t clear.

We did……… The Newcastle Eye Centre has improved the signage and access in the department. A group of service users were invited to review the improvements and provided positive feedback on the changes.

You said……..Patients told us they needed to know what services were available.

We did……Low Vision support services from across the north east have developed a contact card which is being promoted in the Eye Centre to help raise awareness and signpost people to local support. In Gateshead, the Sight Service has advertised the Integrated Low Vision Clinic.

http://www.sightservice.co.uk/        Tel:  01914785959

 
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Local Engagement Board - What you told us about mental health services in Gateshead  
Local Engagement Board - What you told us about mental health services in Gateshead
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As part of the Gateshead Clinical Commissioning Group (CCG) engagement process, an event was held at the end of January to which a range of  stakeholders were invited  to participate in sharing feedback and ideas about local mental health services. 

Stakeholders were able to rotate around tables to contribute to discussions, sharing their experiences and ideas in several key areas which looked at what was working well and what could be done better.  For further details on key areas identified click here.

 
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Get involved  
Get involved
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Come along to the next ‘Together for Health in Gateshead’ Local Engagement Board which is taking place on 26th September 2014.  This meeting is for members of the public to find out about healthcare developments in Gateshead and to share views with Gateshead Clinical Commissioning Group.  Dr Mark Dornan, Chair of GCCG, will be giving an update, find out about the work of Healthwatch Gateshead, meet the new Chief Executive Officer of Gateshead Voluntary Organisation Council and hear about developments around the Long Term Conditions Strategy.

To book a place please contact Julie McDonald on 0191 2172751 or email julie.mcdonald11@nhs.net.  The meeting takes place in the Bewick Suite, Gateshead Civic Centre, 10am – 12:30pm.

 
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Have Your Say - What is it like to live with my Long Term Condition(s)?  
Have Your Say - What is it like to live with my Long Term Condition(s)?
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We want to involve patients who are living with a Long Term Condition (LTC), to find out what you think about current services and what supports you to live with and manage your condition(s) for example diabetes, COPD (Chronic Obstructive Pulmonary Disease) or asthma.  We would like an understanding of your experiences and to seek your views on developing services that patients would be confident and happy to use.

We are holding a workshop for patients with LTCs on 23 September in The Bewick Suite, Gateshead Civic Centre, 1.30pm - 4.30pm with lunch available from 1.00pm.

 
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This will be an opportunity for you to tell clinicians and managers from Gateshead CCG what it is like for you living with a long term condition and what support helps you to live with these.

If you would like more information about the event or would like to book a place to attend please contact Sandra Murray from Gateshead CCG on 0191 217 2845 or email Sandra at Sandra.murray6@nhs.net.

If you are unable to attend the event but would like to contribute your views; or would like to be kept informed of future work the CCG undertakes in relation to involving patients in the development of LTC services please pass your contact details on to Sandra Murray.

We really hope you will consider taking part as your views are really important to us. 

 
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NHS Friends and Family Test for Patients  
NHS Friends and Family Test for Patients
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The NHS Friends and Family Test is a simple survey which asks patients, “How likely are you to recommend the NHS health care service you have received to friends and family if they needed similar care or treatment?.”  We would encourage you to take the opportunity to take part.  Your say will help us find out what is working well and not so well and help identify areas for improvement.  

Introduced in 2013, the friends and family test asks patients whether they would recommend hospital wards, A&E departments and maternity services to their friends and family if they needed similar care or treatment. This means every patient in these wards and departments is able to give quick feedback on the quality of the care they receive, giving hospitals a better understanding of the needs of their patients and enabling improvements. 

Going forward the test will be open to everyone using any NHS services.

As one of a handful of sites across England, Gateshead CCG is involved in a pilot to widen the use of the friends and family test. The pilot running across Gateshead and Newcastle will focus upon services for COPD (chronic obstructive pulmonary disease).

Neil MacKnight, Head of Patient Safety and Quality NHS Newcastle and Gateshead Alliance said, “Feedback from the test will give an insight from those with direct experience of using COPD services.  Patients often have many different contacts during their treatment, from GP practices to oxygen therapy, and this pilot aims to trace their experiences across these various settings.”

 
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Suggestions identified in the test, which runs until 30 June 2015, will be used to improve care for around 1 in 20 people in Newcastle (4.35%) and Gateshead (5.15%) who it is estimated may have COPD.

Initially, the test will run as a pilot project for three months at key areas that deal with patients with COPD, including chest clinics, the pulmonary rehabilitation service and home based interventions.

Information gathered from the friends and family test will increase our knowledge of what is working well and reveal areas where we can make practical changes to improve the care for patients.

For more information on the test go to:  http://www.nhs.uk/Friends-and-Family-Test

 
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Our Governing Body  
Our Governing Body
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Newcastle Gateshead Alliance governing body meet in public every month.   Our business meetings are open to the public and on our agenda for discussion is public and patient involvement; quality, finance and performance, assurance, risk and governance, strategic items, and public health.

Newcastle Gateshead Alliance will hold their next governing body business meetings on:

  • 23rd September 2014 at Federation Brewery, Gateshead
  • 25th November 2014

For details of meeting venue and papers please click here.

 
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Age UK  
Age UK
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Age UK Gateshead has a vision that all older people in Gateshead flourish. Our activities improve health and wellbeing, and enable older people to enjoy fulfilling lives.

Age UK is always looking for volunteers, in many and varied roles, who are motivated to help older people. If you are interested in volunteering please look at their website for more information or contact Sharon Dryden on:  0191 477 3559.

For further information on Age UK services please click here to visit the website or call to speak to a Customer Services Advisors on 0191 477 3559. 

 
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How to get involved in your CCG  
How to get involved in your CCG
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There are lots of ways to get involved you can sign up to MY NHS to get regular updates on the work of the CCG and Newcastle Gateshead Alliance.  Please view other opportunies for involvement below.

Practice Patient Reference Groups

Join your GP practice patient reference groups. Get in touch with your GP practice to get more details.

Local Engagements

Members of the public are invited to our quarterly meetings. Here you will have the opportunity to get an update from the Clinical Commissioning Group, discuss important health issues and give your views on health matters.

Health Service Developments

When we develop new services or change existing services we need your views to shape the new services.

Local and National Consultations

Have your say and give views on health consultations.

Patient User Care Public Involvement Group

This group meets monthly and helps identify health themes which are shared with Gateshead CCG.

For more information contact Norah Stevens, Patient Engagement Officer, GCCG on 0191 217 2787 or email norahstevens@nhs.net.

 
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Gateshead comes out top of northern region for health checks  
Gateshead comes out top of northern region for health checks
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Health checks have been a priority area for us, and our practices have worked hard to increase the number of health checks offered and performed through 2013-14.

A recent report from Diabetes UK has listed CCG's in order of the number of checks offered and completed, and we have performed more NHS health checks than any other CCG in the North of England.

 
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The national comparison was also very good with Gateshead being 12th out of more than 200 CCG's across England.

Health checks are important part of the work to identify disease and offer preventative advice to the population of Gateshead. Local analysis has shown that one case of hypertension is identified for every 10 health checks performed. Analysis from other CCG's revealed one new case of diabetes for every 80 checks performed.

Our cardiovascular disease lead, Dr Steve Kirk, commented, "I am delighted that the hard work that practices have put in to the health check programme is starting to pay off. Health checks are an important part of our strategy to reduce the incidence and improve diagnosis of cardiovascular disease and diabetes in Gateshead.  The CCG and our colleagues in Public Health will continue to do all we can to support practices in this vital area of work".

 
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Emergency care centre progress  
Emergency care centre progress
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Work is well underway on the Queen Elizabeth Hospital’s new £32 million state-of-the-art Emergency Care Centre, which will transform the way local people will be cared for when they need it the most.

It will combine the traditional accident and emergency, walk in centre, medical and surgical assessment and urgent children’s services all under one roof. This will make things easier for our patients as all of these services will share the same reception within the one building, where our fully qualified staff can make sure they are seen by the right member of staff.

 
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This means less moving around for the patient and less waiting times as specialist staff and testing facilities to diagnostic problems are all in such close proximity.

The centre will also include a 24 bed short stay unit (all single occupancy en suite rooms) for adult medical patients who are able to be treated and sent home within a short space of time. These changes mean more dignity for emergency patients as they can be transported to the short stay ward within the centre, through specially designed routes not accessible to other members of the public.

The Emergency Care Centre is due to open in Autumn 2014, you can visit www.qegateshead.nhs.uk/emergencycarecentre for more information and to view a virtual video tour.  

 
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Get to know Healthwatch  
Get to know Healthwatch
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Healthwatch Gateshead is your dedicated consumer champion, working with users of local NHS and social care services to hear about your experiences, identify any issues or problems and help generate improvements.

To find out more information about your local Healthwatch click here or:

 
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World Mental Health Day 2014    
World Mental Health Day 2014
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This year, Gateshead Anti Stigma Partnership (GASP) is taking the lead in organising events in Gateshead around World Mental Health Day. The World Federation for Mental Health held the first World Mental Health Day on 10 October in 1992 and ever since then this international focus has presented an opportunity to raise awareness about mental health issues in communities around the world.

As in recent years many different individuals and organisations came together in a series of planning meetings over the year and have decided to hold the main ‘Mental Health and Happiness Celebration’ event in the Trinity Centre in central Gateshead on Saturday 11 October  in order to reach as many local people as possible.

 
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This event will include a variety of arts, crafts, music, poetry and magic with a positive message about mental health. Promoting messages from the national ‘Time to Change’ campaign, it will focus on combatting the stigma which still attaches to mental ill health

In the preceding week there will be stalls in the atrium of Tesco’s in Trinity Square staffed by local organisations and volunteers working to support mental health.

In addition on World Mental Health Day, Friday 10 October, there will be stalls in the atrium of Gateshead Civic Centre across lunch time.

If you wish to be involved or want more details please contact Craig Lynch on 0191 4787475  or Joe Lewis on 01207 549780.

 
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Simple NHS guide  
Simple NHS guide
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If you'd like to find out more about the NHS click here for a simple guide.

 

 
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Follow us on Twitter  
Follow us on Twitter
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We are now on Twitter, to get the latest information from the CCG please follow @gatesheadCCG.

 
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NGCCG
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