In-touch Commissioning news for practices
 
   
  Introduction  
 

Welcome to our latest bulletin to keep you up to date with the activities of NHS South Tyneside Clinical Commissioning Group (CCG), the body responsible for planning and buying local healthcare and health services.

In this edition we have an update from the integrated care team, information on our commissioning intentions, news on a transformation of diabetes care in the borough with the creation of three one-stop shops and a further request for patients to share with us their stories to help us improve services.

Dr Matthew Walmsley

  Introduction
 
   
 
 
Update from the Integrated Care Team  
Update from the Integrated Care Team
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A prototype team have been working to support three of our practices since November 2014, with a wider roll-out in Jarrow and Hebburn starting this month. This will see the development of two separate teams; one supporting practices in Hebburn, and the other providing support to the practices in Jarrow.  A full borough-wide roll-out of the initiative will be carried out over the summer.

The development and collection of evaluation data is ongoing, and the final evaluation will be carried out through a range of measures, including both qualitative and quantitative feedback. Patient feedback will be one of our key methods of evaluating the overall success of the initiative.

We have already received significant positive feedback from patients, specifically around the increased continuity of care, ease of access and improved communications. This is excellent news, and we look forward to receiving the feedback from the next stage of development.

 
   
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Planning for good health  
Planning for good health
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A new report has set out NHS South Tyneside Clinical Commissioning Group’s initiatives for the year ahead. Commissioning Intentions doesn’t cover all the CCG’s work, but outlines the key changes people can expect to see during 2015-16.

It describes the CCG’s work to tackle some of the borough’s key health challenges, such as cancer, circulatory diseases, and good emotional health, by redesigning psychological therapies services as well as closer integration of health and social care teams, and a new model for urgent care. To find out more click here.

 
   
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One-stop shop for diabetes care  
One-stop shop for diabetes care
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Diabetes care in South Tyneside is being transformed with the creation of three new one-stop shop-style clinics.

The new facilities, funded by NHS South Tyneside Clinical Commissioning Group (CCG), will bring together nine separate annual health checks under one roof locally for the first time.

Dr Funmi Nixon, a local GP and the CCG’s Clinical Director for long-term conditions, said: “This is an important step, meaning better care, a more personal service and less hassle for patients. Instead of three or more appointments at different times of the year, the centres will provide the full range of tests together.

“GPs will be free to spend more time with patients, planning their care together rather than carrying out tests themselves.”

The service, which will be delivered by South Tyneside NHS Foundation Trust, has been welcomed by people with diabetes.

One-stop shop clinics will be provided at Flagg Court (off Ocean Road), Cleadon Park Primary Care Centre, and Glen Primary Care Centre in Hebburn. The first new care processes are already being phased in, with the full range available from April.

 
   
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Tell us your patient stories  
Tell us your patient stories
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The initiative to encourage residents to share their stories about their local health services is continuing.  Posters and leaflets are available from GP practices and pharmacies to encourage local people to feed their experiences in to the CCG, to help us assess what is working with local health services, and what needs to be improved.

Operations and Engagement Manager, Helen Ruffell, said: “The most complete story of a person’s treatment comes from the patient and their relatives or carers.

“We need to hear first-hand experiences of patients’ treatment in South Tyneside to help us learn from the good work that is happening and help us identify where the services are not working so well.”

“By sharing their stories of involvement with local health services people can help us develop patient-centred care for residents across South Tyneside.”

If you have a story you would like to share please contact Helen on 0191 283 1903 or email helen.ruffell@nhs.net

 
   
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Local Engagement Board meeting
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Members of the public are invited to our Local Engagement Boards (LEBs), which take place five times a year, to discuss important health issues and services and to help shape, improve and develop local NHS services. LEBs usually involve a number of presentations on healthcare and CCG plans and developments, followed by the opportunity for discussion.

The next meeting is at 1pm-3.30pm on Thursday, 14 May at Living Waters, Laygate, South Shields. NE33 5PB. A light liunch is available from 12.30pm.

If you would like to attend please email Jenna Easton or call on 0191 283 1903.

 
   
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  Monkton Hall, Monkton Lane, Jarrow NE32 5NN
Telephone: 0191 283 1903 email: stynccg.enquiries@nhs.net Visit: www.southtynesideccg.nhs.uk


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